Refund Policy.
Last updated: May 16, 2026
On this page
Tip: use these links to jump around.
1. Eligibility
- Refunds are available only for purchases made directly on natyaarts.com.
- Requests must be submitted from the purchaser’s registered email within 7 days of purchase, unless otherwise stated on the course page.
- Proof of purchase may be requested. We may decline requests that violate our Terms or indicate misuse.
2. Non-Refundable Items
- Completed/consumed sessions, downloads, or services already delivered
- Promotional or limited-time offers clearly marked as non-refundable
- Registration fund is non-refundable
- University fund is non-refundable
- Recorded video courses / recorded content are non-refundable
- Taxes, duties, and government charges are non-refundable
3. How to Request a Refund
Email us with your order ID, purchase email, and reason for the request: accounts@natyaarts.com or academic@natyaarts.com.
4. Review & Approval Process
- Department Head reviews your request
- Core Team conducts final review & approval
- Refund is initiated if approved
5. Processing Time
Refunds are processed after the internal review steps above. The duration depends on administrative workflows and our payment gateway / banking partners. As a guideline, refunds are generally completed within up to one month from approval, though certain cases may take longer. We’ll notify you once your refund is initiated; timelines to reflect in your account are controlled by your bank/card issuer.
6. Partial Refunds / Adjustments
Where applicable, partial refunds may be provided for unused services in line with the course or plan terms.
7. Contact
Questions about refunds? Reach us at accounts@natyaarts.com or academic@natyaarts.com.